Contact Weekly Lottery rules

1. The cost of each entry is £1. Players may purchase more than one entry, and payment must be in advance. Entry is open to all UK residents but excludes Contact employees and third parties directly involved in the administration or management of the Weekly Lottery.
2. Not to be sold by or to anyone under 18 years of age. Any person found to be under 18 years of age automatically forfeits the right to any prize.
3. Your unique lottery number(s) will be generated and confirmed by post within 21 days. Your number(s) will remain the same each week. No ticket will be supplied.
4. The weekly draw will be conducted every Friday. The draw will be conducted by a random number generator which will select a six digit number (the Winning Number). Only Lottery numbers for players with sufficient credit at the time of the draw will be eligible for prizes. Late or missed payments may result in player’s lottery numbers not being eligible for every draw.
5. The Winning Number, Surname, County and Prize Value will be published on Contact Weekly Lottery website and will be available from the Weekly Lottery Helpline on 01628 201 951. Results will be available from the Monday following the draw.
6. Winning combinations will be for players’ lottery numbers which match three or more of the digits in the correct position within the Winning Number. There are no alternatives to any prize and no interest will be payable. If you pay by Direct Debit, prizes will be paid directly into your bank account, otherwise a cheque will be sent within 21 days.
7. Prizes are as follows: Match 6 numbers in the right place for a prize of £10,000. Match 5 numbers in the right place for a prize of £1,000. Match 4 numbers in the right place for a prize of £25. Match 3 numbers in the right place for a prize of £5.
8. The overall chance of winning a prize each week with one entry is 1 in 63
9. All profits from The Contact go to Contact to continue funding the charity’s work.
10. Contact is not responsible for any delays in bank payments.
11. No liability is accepted for loss, theft or delayed receipt of any communication sent by post.
12. Contact or its External Lottery Manager may (without giving any reason or notice) decline to accept an application, cancel an existing subscription or terminate or suspend the lottery scheme. Contact or its External Lottery Manager’s decisions made regarding the rules shall, once made, will be final and binding.
13. The rules are subject to change by Contact or its External Lottery Manager. Copies of the latest rules will be published on here
14. Contact will collect and process participants' personal information in order to conduct the Weekly Lottery and it will be shared with Contact’s agents to the extent necessary for the Weekly Lottery to be administered and the prize to be delivered to the winner. Players’ names and other personal details from their entry to the Weekly Lottery will be collected and stored by Contact and held in accordance with the applicable privacy policy in place from time to time Contact will send participants marketing materials that they have consented to receiving.
15. Contact maintains records of customer funds separately from general charity funds. This means that steps have been taken to separately account for customer funds from charity funds and processes are in place if other charity funds are required to be held in the same account. Customer funds for Contact Lottery are not protected if Contact becomes insolvent. This meets the Gambling Commission’s requirements for the segregation of customer funds at the basic level of protection.
16. These terms and conditions are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to hear any dispute or claim arising in association with the Weekly Lottery or these terms and conditions.
17. All proceeds from this lottery will be used for the charitable purposes of Contact with a guaranteed 60% of proceeds returned to the good cause.  We allocate 20% of proceeds to fund the prizes and a further 20% to fund the administration of the programme.
18. You will only be entered into the Contact Lottery draw when full payment has been received. Any sums under £1 remaining in your Contact Lottery account, after your final draw, will be treated as a donation. 
19. We only accept payment for online entries by direct debit or debit card. For supporters who enter via telephone, we accept payment via cheque, direct debit or debit card. Due to gambling regulations we are unable to accept payment by credit card.
     

Additional Terms and conditions for promotional activities

From time-to-time Contact may run promotional offers, details of which will be made clear within the marketing materials related to the activity. The promotional offers are only valid at Contacts discretion and may be removed without notice.

Contact Lottery Birthday Promotion

Anyone who signs up to join the Contact Lottery during the promotional period will automatically receive five additional entries into their first draw after first direct debit payment is received.

This promotion is valid for the period between Monday 16 June 2025 and Thursday 31 July 2025.

A copy of our self exclusion form can be found here.

A copy of our complaints procedure can be found here.

All proceeds from this lottery go to Contact. Contact is a trading name of Contact a Family. Charity registered in England and Wales (284912) and Scotland (SC039169). Company limited by guarantee registered in England and Wales (1633333). Responsible persons: Mark Davies & Suzy Russell. Contact, Wenlock Studios, 50-52 Wharf Road, London N1 7EU.